Laundry Point vs Laundry Lady

When it comes to outsourced laundry and dry-cleaning services in Melbourne, two names often pop up: Laundry Lady and Laundry Point. On the surface, we may look similar — both offer pickup and delivery, and both promise convenience. But if you dig just a little deeper, the difference is undeniable.

Because while Laundry Lady was built as a gig-economy platform, Laundry Point was built by the professionals who set the industry standard. Literally.


Who’s Really Doing the Work?

Here’s the most important difference — and one most customers never think to ask.

At Laundry Point, every launderer is a DIA-affiliated dry cleaner with at least 10 years of experience. These are seasoned professionals who’ve owned and operated dry-cleaning businesses, trained staff, and perfected the art of fabric care. You’re not trusting your clothes to a casual hire — you’re entrusting them to some of the best in the business.

At Laundry Lady, the work is typically done by home-based operators, often with minimal training or industry experience. The platform is more about creating side hustles than upholding professional standards.


Backed by Standards — Written by Us

At Laundry Point, we don’t just follow Australian Standards (AS/NZS 4146) — our founder sat on the Expert Committee that wrote them.

We built our service from the ground up to ensure compliance with these hygiene standards — a must-have for businesses in healthcare, food production, and hospitality. But then again, would you want even your personal clothes cleaned in a manner that wasn’t adhering to hygiene standards? These aren’t boxes we tick — they’re the foundation of everything we do.


Convenience is Easy. Quality is Earned.

Plenty of services can pick up your laundry. Very few can:

  • Press it to perfection on professional equipment
  • Handle dry cleaning with commercial-grade solvents and processes
  • Deliver flawless results, every time, without fail

Our customers get the same launderer every time, and the same consistent, high-end results — not a rotating cast of gig workers with varying levels of experience.


Transparent Pricing, No Gimmicks

At Laundry Point, we believe in everyday low pricing, because laundry is an everyday affair. We never use bait-and-switch promotions.

Unlike platforms that take large commissions from their workers and pass the inconsistency onto the customer, we pay our professionals properly — because quality work deserves fair reward. We use our bulk buying power to benefit our customers AND our launderers. By grouping all our customers together exclusively for our launderers they don’t have to go out and find all those customers themselves and we pass those savings onto all our customers, big and small, commercial and domestic. That means better results, greater accountability, and a service you can truly rely on.


Supporting Real Industry Professionals

The dry cleaning industry went into steep decline over the past 10 years as a result of fast fashion and the sudden rise in working from home brought about by the pandemic. This meant that industry experts with incredible knowledge of fabrics and stain removal, not to mention a huge personal investment in expensive professional eqipment, were about to go the way of the dinosaur. This would have been a tragedy for them and for the loss of quality expertise that would die out forever. Laundry Point has given them a new lease on life, connecting them directly with modern customers who value their skills.

So when you book through Laundry Point, you’re not just outsourcing a chore — you’re supporting skilled tradespeople and keeping local industry alive.


Final Thought: Ask the Right Question

So if you’re comparing laundry services — whether for your household or your business — ask yourself:

Do you want your garments cared for by a casual worker… or by a seasoned expert who helped write the industry rulebook?

At Laundry Point, we don’t cut corners. We raise standards.


Ready to Raise Your Laundry Standards?

At Laundry Point, we don’t just pick up and deliver — we deliver excellence. Backed by certified professionals, Australian Standards, and industry-leading equipment, we’re built for those who value quality, consistency, and care.

Have questions? Call us on 1300 911 573
Or get started now — download the app and book in minutes.